Obtaining CFM Certification

How to Obtain Your CFM Credential


Step 1: Review candidate eligibility requirements and fees here. Prepare for the exam.

Step 2: Submit online application via www.ifma.org/my-account/camp

Step 3: Schedule and pass exam.

Step 4: You’re a CFM!


FAQ About the CFM Process

  1. Do I have to be an IFMA member to get my CFM?

IFMA membership is not required; however the member price to take the CFM exam is discounted from $815USD non-members vs. member price of $550USD.  Application fees for the exam are due when the application form is completed and submitted.

  1. I’m not sure if I meet the eligibility requirements for the CFM exam. How do I find out?

First, check out the eligibility requirements here: https://www.fm.training/credentials/cfm/about If you still have questions about whether your experience meets the eligibility requirements, contact Rhonda Hager, Credentials Manager, IFMA at: [email protected]  or 281-974-5632.

  1. How do I know if I am ready for the exam?

There are several exam preparation resources available to members to help you gauge whether you are ready for the exam. These can be found at https://www.fm.training/cfm-exam-preparation#overlay-context=cfm-exam-preparation but are also summarized below:

Self-evaluation tools:

Competency Self Evaluation - This is a free self-assessment tool and a good starting point for self-evaluation.

CFM Practice Exam - The CFM practice exam is intended to give candidates a taste of what to expect in terms of the type of questions and the experience of taking a timed computer-based exam. IFMA’s practice exam covers 11 competencies that represent IFMA’s Body of Knowledge. Each competency be weighted according the competency weighting on the exam. Candidates will have assess to the number of items answered correctly for each competency. No answers are given to the questions in the final results. The cost for the practice exam is $100.00 USD for IFMA Members and $150.00 USD for non-members.


Study aids:

CFM Exam Prep Workshops – This 6 hour workshop will review the overall methodology of the CFM Exam and practice applying critical thinking skills to your FM knowledge, using sample questions in a simulated competency-based exam.  The CFM Exam Prep Workshop Plus will include an overview of


the 11 competencies of the facility management body of knowledge, the basis of the CFM Exam. You’ll enhance your knowledge in FM areas that you don’t encounter in your current position, review competency areas you are familiar with, and stay on track to meet your CFM goal.


IFMA Learning System – This is the study system is a premier quality review course designed to meet the needs of professionals and organizations. It was developed based on input and guidance from a wide spectrum of facility management subject-matter experts and leaders. This program will provide you with the tools necessary to learn the updated FM body of knowledge as well as help you prepare for the updated CFM Exam in the time frame and learning format that best suits you.

Exam Review Courses, Bootcamps and Training Courses are also available. IFMA Manitoba is currently gauging interest in a boot camp.


  1. How do I complete my CFM exam application?

Each CFM candidate must create their application for the CFM within his/her CAMP record.  Each member should be aware of his/her ifma.org login – it’s the same for the IFMA membership site and for www.ifma.org/my-account/camp, the CAMP: Credential Application/Maintenance Program website.

  1. I’d like to complete my CFM application, but what if I don’t have an IFMA login, or if I’m having trouble logging in?

Many non-IFMA members have IFMA records from conferences and events, so login is the same as for members.  If applicants have never had any participation with IFMA HQ activities, they can create a login account, using the email address, on file with IFMA, as the UN.

If a candidate has had any IFMA activity, even if not a member, they should have an account and should not try to create a new account. If the candidates do not know which email is on file with IFMA, they can call the Member Services Department at 713-623-4362and a representative will assist them  (let the representative know you need to log into CAMP). 

Once in CAMP, you will need to update their personal information and then should be able to see the CFM Exam application*, under Applications and Forms.  The application should be completed and submitted and then the payment form should be completed and submitted. 

* Applicants should save their work in the application frequently.  It will be lost if the program times out and they have not saved their work.

Once the application and payment have been submitted, review takes about 2 weeks.  The approved candidate will receive an email with instructions and an ID number that is used for registering for the exam.IFMA is currently working on a first time user guide and will share that once it is complete.


  1. Where do I take the CFM exam?

In Manitoba, the CFM exam can be taken at:

Prometric Test Centre

200 Meadowood Drive, Unit 17

Winnipeg, MB R2M 5G3


The phone # is 204-988-5056, but the exam is scheduled online.

  1. When can I take the CFM exam? 

Candidates must take the exam within three months of approval of their application. Please note that due to eligibility rules and other circumstances, the offered seats can change when scheduling the exam and you may be asked to select another date and time.

  1. How do I schedule an exam?

Once you have submitted an application, you will be sent information to schedule your exam. The exam is offered via Prometric.  To schedule your exam go to: https://www.prometric.com/en-us/clients/ifma/Pages/landing.aspx . Follow the instructions.

 “Schedule my Test” and proceed through the scheduling pages.

You will need your Eligibility ID, included in the Exam Approval Email, to complete scheduling.  From there you will be guided through a series of screens that help you determine your appointment, test centre, date and time for the exam.

The following information is provided on the Prometric site in regards to the IFMA CFM exam:

Testing Accommodations
If you require reasonable accommodations, you cannot schedule your test via the Internet. If you have received approval for an accommodation, please call the Testing Accommodations Department in our contact center at: 800-967-1139, to schedule your examination. If you have not received approval for a reasonable accommodation, please call: 713-623-4362.

What to Bring to the Testing Center
You must provide two positive form of identification, one bearing a photograph, both bearing signatures. Acceptable forms of primary identification include: valid passport, state ID card, state driver's license, or military ID card.

What Time to Arrive at the Testing Center
Plan to arrive 30 minutes before the scheduled appointment to allow time for check-in procedures.If you are late in arriving; you may not be allowed to test.

No payment is due.

Reschedule/Cancel Policy
For each Candidate who reschedules, cancels, arrives late or does not appear for a scheduled exam during the Cancellation/Reschedule Period set forth below, the following shall apply:

1) 31 days or more exam rescheduled or cancelled - No charge

2) 5 to 30 calendar days prior to exam - $40 fee collected by Prometric

3) less than 5 days before exam date - Candidate will be considered a "no show" and be charged the CFM Exam Retake Fee in order to reschedule the exam.

4) fails to appear for a scheduled exam or rescheduled exam -Candidate will be considered a "no show" and be charged the CFM Exam Retake Fee in order to reschedule the exam.

5) presents himself/herself more than fifteen (15) minutes after the scheduled start time for taking the test and is refused admission - Candidate will be considered a "no show" and be charged the CFM Exam Retake Fee in order to reschedule the exam.

Within the United States and Canada, Candidates must make and confirm all cancellations/changes through direct contact with Prometric Testing Center personnel or where


available for Clients Program, through the Website or IVR system. Leaving a message on a recorder or a voice mail is not sufficient to confirm cancellation/change. Outside of the United States and Canada, Candidates must make and confirm all cancellations/changes via the Website or by direct contact with the Prometric Testing Center.

Note: Enhanced Exam Security – A Stringent Focus on Protecting the Honest Test Taker and Ensuring a Fair Test Experience

Enhanced security policies to take effect in all U.S. Test Centers on October 15th, 2016

Beginning on October 15th, 2016, Prometric will be conducting stricter inspections of any and all eyeglasses, jewelry and other accessories to inspect for camera devices that could be used to capture exam content.

All candidates will be required to remove their eyeglasses for close visual inspection by the TCAs.  These inspections will take a few seconds and will be done at check-in and again upon return from breaks. 

o   Jewelry outside of wedding and engagement rings is prohibited. Candidates should not wear other jewelry to the test center.  

o   Hair accessories are subject to inspection.  Candidates should  refrain from wearing ornate clips, combs, barrettes, headbands, and other hair accessories as they may be prohibited from wearing them in to the testing room and asked to store them in their locker.

o   If a candidate is caught with a camera device prior to entering the testing room, it will be confiscated and they will not be allowed to test.

o   If a candidate is caught with a camera device while in the testing room, it will be confiscated and the exam will be terminated.

Scheduling Online
In order to schedule online, you must provide an e-mail address. Prometric will send you an e-mail confirming your appointment.

  1. Who is the IFMA HQ Credentials contact if I have more questions about the exam or designation?

Rhonda J. Hager

Credentials Manager

International Facility Management Association

800 Gessner, Suite 900, Houston, Texas 77024 USA

p: +1-281-974-5632

f: +1-281-974-5634

[email protected]



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